FAQ category Diversity & Accessibility

Please use the accessible door located on Queen’s Road for a direct entrance to the theatre. An usher will scan tickets at this door. There is a reserved stopping zone for quick and easy pickup This door will be open…

Please use the accessible box office entrance on Duckworth Street. The box office and Theatre Hill Bar & Café are fully accessible. 

There are accessible seating options for every performance at the Majestic Theatre, in designated areas with great views of the stage. As wheelchair seating is limited, please book these seats in advance. Accessible seats are indicated on our seating map.…

Whether in the café or the main theatre, patrons can locate accessible washrooms. The main theatre has a privately accessible bathroom under the north balcony. The café’s washrooms are accessed with a spacious chair lift. 

Look out for the following performance types: Audio Description, ASL Interpretation, Relaxed Performances. These are determined by each production – please reach out to our box office if you have any specific questions about a show. 

Are available free of charge to patrons who wish to use them. Please check in with the box office upon arriving at the theatre for more information. 

We are happy to accept an “Attendant Pass” through the Access2 Program, for anyone accompanying a person with disabilities. An Attendant Pass enables an attendant or support worker to accompany an individual requiring support to activities and/or events. The person…

The Majestic Theatre has a designated drop-off zone located on Queen’s Road just outside the accessible entrance. 

All entrances, bathrooms, and the café have button-activated door openers, facilitating entry. 

With the Balcony Bar located right in the main theatre, you’ll never have to go far for a refreshment at intermission. If you have mobility challenges, please reach out to an usher to request a drink be delivered to you…