FAQ Category Box Office FAQs

For some performances, group rates are available for groups of 10 or more. Please contact the box office by phone (709-753-4900) or email boxoffice@majestictheatrehill.com to arrange your group discount purchase.

Ticket prices are determined by each production. Each production will note any special or discounted rates on the show page. Discounts are available at time of purchase only. Patrons presenting discounted student/senior tickets may be asked for a verifying ID.…

Tickets are generally no exchanges or refunds. In some cases, we can exchange tickets within the same show series, but the ticketing fees will need to be paid by the purchaser. Please contact the Box Office if you need assistance…

If you have lost your ticket(s) or did not receive them, please contact the box office. The box office can verify your purchase and either generate your email tickets or reprint them for pick up at will call. A fee…

You can access your e-tickets anytime by logging into your account or searching your email for etickets@boxoffice.majestictheatrehill.com All e-tickets can be scanned on your phone at entry, there’s no need to print them out.