Hours
Tuesday – Friday / 12 – 5 PM The box office is open until 30 minutes after show time on performance dates. If a performance is on Saturday or Sunday, the box office will open 1 1⁄2 hours prior to…
FAQ category Box Office
Where can I find my e-tickets?
You can access your e-tickets anytime by logging into your account or searching your email for etickets@boxoffice.majestictheatrehill.com All e-tickets can be scanned on your phone at entry, there’s no need to print them out.
I lost my tickets or did not receive them, what can I do?
If you have lost your ticket(s) or did not receive them, please contact the box office. The box office can verify your purchase and either generate your email tickets or reprint them for pick up at will call. A fee…
Can I exchange or donate my tickets?
You can exchange your tickets for a fee and donate your tickets free of charge. All tickets are non- refundable.
Do you offer student/senior/rush/discounted tickets?
Ticket prices are determined by each production. Each production will note any special or discounted rates on the show page. Discounts are available at time of purchase only. Patrons presenting discounted student/senior tickets may be asked for a verifying ID.…
Do you offer group rates?
For some performances, group rates are available for groups of 10 or more. Please contact the box office by phone (709-753-4900) or email boxoffice@majestictheatrehill.com to arrange your group discount purchase.
How and where to buy tickets
Tickets for all performances at The Majestic Theatre – and for other special events for which we act as ticket agent – can be purchased online through our website (www.majestictheatrehill.com), by telephone, or at the Majestic Theatre Box Office. Please…
Show content and language
Some shows may contain themes, nudity, language, explicit content, profanity and/or explicit content intended for mature audiences. While we will make reasonable efforts to provide audience warnings and disclaimers, ticket holders and their guests are responsible for determining whether show…
Ticket holder assumption of risk
Due to the nature of live performance, all artists, dates, venues, prices and programs are subject to change. We do not guarantee that you will be satisfied with the performance, that it will be free of technical difficulties or that…
Ticket prices
All ticket prices include the Box Office Handling Fee (BHF), the Building Capital Fee (BCF), and HST. The Majestic Theatre reserves the right to change prices without prior notice and is entitled to implement ticket purchase limits per person or…